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Rethinking public service delivery managing with external providers

John Alford 1950- Janine O'Flynn

Houndmills, Basingstoke, Hampshire Palgrave Macmillan New York 2012

Localização: EACH - Esc. Artes, Ciências e Humanidades (350 A389r )(Acessar)

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Título:
Rethinking public service delivery managing with external providers
Autor: John Alford 1950-
Janine O'Flynn
Assuntos: Public administration; Human services -- Management; Human services -- Contracting out; Public welfare administration; Public-private sector cooperation; POLITICAL SCIENCE -- Public Policy -- General; POLITICAL SCIENCE -- Public Affairs & Administration; POLITICAL SCIENCE -- Government -- Executive Branch; Public administration; ADMINISTRAÇÃO PÚBLICA; PRESTAÇÃO DE SERVIÇO; SERVIÇO PÚBLICO; TERCEIRIZAÇÃO
Notas: Includes bibliographical references and index.
Descrição: Mapping the changing shape of public service delivery -- Benefits and costs: what government organizations seek from external providers -- Motivations and mechanisms: what external providers seek from government organizations -- Outsourcing and contracting to other organizations -- Partnering and collaboration with other organizations -- Calling on volunteers -- Regulatees as contributors to social outcomes -- Clients as co-producers -- Managing in multi-party networks of providers -- A contingency framework for decisions about externalization -- Organizational capabilities for managing external provision.
"Public services are increasingly delivered through a range of forms of 'external' service-provision such as contracting, partnering and regulation. This new text assesses when and how public sector organizations might better draw on the work of these external parties and examines the wider implications for public leadership and management."--Publisher's website.
Títulos relacionados: Série:Public management and leadership series.
Editor: Houndmills, Basingstoke, Hampshire Palgrave Macmillan New York
Data de criação/publicação: 2012
Formato: xv, 312 pages ill. 23 cm.
Idioma: Inglês

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Rethinking public service delivery managing with external providers

John Alford 1950- Janine O'Flynn

Houndmills, Basingstoke, Hampshire Palgrave Macmillan New York 2012

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