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What guides information consensus? Approaching the reduction of equivocality in process innovations

Flores-García, Erik ; Bruch, Jessica ; Wiktorsson, Magnus ; Jackson, Mats

International journal of manufacturing research, 2020, Vol.15 (1), p.73-89 [Periódico revisado por pares]

Geneva: Inderscience Publishers (IEL)

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  • Título:
    What guides information consensus? Approaching the reduction of equivocality in process innovations
  • Autor: Flores-García, Erik ; Bruch, Jessica ; Wiktorsson, Magnus ; Jackson, Mats
  • Assuntos: case study ; decision area ; Entrepreneurs ; equivocality ; external fit ; Heavy vehicles ; Innovations ; internal fit ; Operations management ; process innovation ; production ; Reduction ; strategic objective ; uncertainty
  • É parte de: International journal of manufacturing research, 2020, Vol.15 (1), p.73-89
  • Descrição: This study investigates the achievement of information consensus and the reduction of equivocality in process innovations. Drawing on the operations management literature, a new framework to guide information consensus in the reduction of equivocality in process innovations is proposed. The analysis is based on a real-time case study in the heavy vehicle industry. The results show that information consensus is not achieved by a single event, but active work towards this goal is necessary, and a clear set of pre-requisites is needed for achieving information consensus. The concepts of strategic objective, decision areas, and external and internal fit are identified as pre-requisites for achieving information consensus about the purpose, characteristics, and functionalities of process innovations. [Submitted 28 February 2018; Accepted 18 March 2019]
  • Editor: Geneva: Inderscience Publishers (IEL)
  • Idioma: Inglês

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