Individual- and Organizational-Level Consequences of Organizational Citizenship Behaviors: A Meta-Analysis

Podsakoff, Nathan P ; Whiting, Steven W ; Podsakoff, Philip M ; Blume, Brian D Kozlowski, Steve W. J

Journal of applied psychology, 2009-01, Vol.94 (1), p.122-141 [Periódico revisado por pares]

Washington, DC: American Psychological Association

Texto completo disponível