skip to main content
Idioma:
Primo Search
Clear Search Box
Search in: Busca Geral
Busca Avançada
Busca por Índices

Overcoming barriers to digital government: mapping the strategies of digital champions

Wilson, Christopher ; Mergel, Ines

Government information quarterly, 2022-04, Vol.39 (2), p.101681, Article 101681 [Periódico revisado por pares]

Elsevier Inc

Texto completo disponível

Citações Citado por
  • Título:
    Overcoming barriers to digital government: mapping the strategies of digital champions
  • Autor: Wilson, Christopher ; Mergel, Ines
  • Assuntos: Barriers to adoption ; Digital champions ; Digital government ; Digital transformation strategies ; U.S. federal government
  • É parte de: Government information quarterly, 2022-04, Vol.39 (2), p.101681, Article 101681
  • Descrição: Previous research has identified a variety of barriers to digital government, and regularly emphasizes the importance of individuals that navigate institutional contexts and strategically pursue digital government solutions. This exploratory analysis investigates how these individuals understand barriers to digital government and the strategies that they apply to overcome them. Using interviews with digital champions in the U.S government, we extract the tactics employed to overcome these barriers including storytelling, community building, external validation, orientation towards citizen perspectives and a reliance on external peer networks. Results highlight the interconnected nature of barriers and the non-linear quality of strategies, and allow the construction of a theoretical model for structural and cultural barriers and strategies as experienced by digital champions. This model highlights the perceived efficacy and impact of cultural strategies, and the association of these strategies with external peer networks and citizens, and a tension in how digital champions describe actors and approaches introduced from the private sector. •Conceptual mapping of structural and cultural barriers and strategies.•Strategies are non-linear, address multiple barriers and types of barriers.•Cultural strategies are prioritized for their perceived efficacy and impact.•External engagement strategies prioritize government peers over other expertise.
  • Editor: Elsevier Inc
  • Idioma: Inglês;Norueguês
Voltar para lista de resultados

  • Realização: ABCD-USP USP   Logos de Redes Sociais: Freepik

Buscando em bases de dados remotas. Favor aguardar.