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Material Type: magazinearticle
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CRM: Just the Facts.(Technology Information)Goff, LeslieComputerworld, 2000-02, p.79Computerworld, IncTexto completo disponível |
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Material Type: magazinearticle
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Customer Relationship Management; Definition Customer Relationship Management refers to applications that businesses can use to manage all aspects of customer encounters. A CRM system can include everything from technology for gathering data from cold calls in field sales to self-service Web sites where customers can learn about and purchase products to customer analysis and campaign management systemsRobinson, RobinComputerworld, 2000-02, p.67Computerworld, IncTexto completo disponível |
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Material Type: magazinearticle
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Event correlation and you; Definitions you'll need to know for understanding automated managementDrogseth, DennisNetwork world, 2000-09Network World, IncTexto completo disponível |
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Material Type: magazinearticle
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5 |
Material Type: Artigo
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Publishers and software firms show new interest in E-booksRogers, MichaelLibrary Journal, 2002-11, Vol.127 (18), p.27New York: MSI Information ServicesTexto completo disponível |
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6 |
Material Type: magazinearticle
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Soap, WSDL, UDDI: Digesting The Alphabet Soup Acceptance.(Simple Object Access Protocol, Universal Description, Discovery and Integration framework, other protocols)Levitt, JasonInformationWeek (Manhasset, N.Y.), 2001-10, p.34-34UBM LLCTexto completo disponível |
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Material Type: magazinearticle
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8 |
Material Type: magazinearticle
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ThisWeek'sGlossaryThaddeus, JudeComputerworld, 2001-01, p.49-49Computerworld, IncTexto completo disponível |
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Material Type: magazinearticle
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ThisWeek'sGlossary.(Brief Article)Thurman, MathiasComputerworld, 2001-08, p.54-54Computerworld, IncTexto completo disponível |
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10 |
Material Type: magazinearticle
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VRMLVirtual Reality Modeling Language. (Technology Information)Computerworld, 1998-08, Vol.32 (33), p.25-25Computerworld, IncTexto completo disponível |