Result Number | Material Type | Add to My Shelf Action | Record Details and Options |
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Material Type: Artigo
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Evidence-Based Practice and Organizational Development in LibrariesRussell, Keith WLibrary trends, 2008-03, Vol.56 (4), p.910-930 [Periódico revisado por pares]Baltimore: Johns Hopkins University PressTexto completo disponível |
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2 |
Material Type: Artigo
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Usage of Academic Libraries: The Role of Service Quality, Resources, and User CharacteristicsSimmonds, Patience L ; Andaleeb, Syed SaadLibrary trends, 2001-04, Vol.49 (4), p.626-634 [Periódico revisado por pares]Urbana, Ill: Johns Hopkins University PressTexto completo disponível |
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3 |
Material Type: Artigo
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Beyond Measuring Service Quality: Learning from the Voices of the Customers, the Staff, the Processes, and the OrganizationPhipps, ShelleyLibrary trends, 2001-04, Vol.49 (4), p.635-661 [Periódico revisado por pares]Urbana, Ill: Johns Hopkins University PressTexto completo disponível |
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4 |
Material Type: Artigo
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Measuring Outcomes: Applying Cost-Benefit Analysis to Middle-Sized and Smaller Public LibrariesHolt, Glen E ; Elliott, DonaldLibrary trends, 2003-01, Vol.51 (3), p.424-440 [Periódico revisado por pares]Baltimore: Johns Hopkins University PressTexto completo disponível |
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5 |
Material Type: Artigo
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IntroductionDruin, AllisonLibrary trends, 2005-10, Vol.54 (2), p.173 [Periódico revisado por pares]Baltimore: Johns Hopkins University PressTexto completo disponível |
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6 |
Material Type: Artigo
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Public Opinion and the Funding of Public LibrariesAllen, BryceLibrary trends, 2003, Vol.51 (3), p.414-423 [Periódico revisado por pares]Baltimore: Johns Hopkins University PressTexto completo disponível |
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7 |
Material Type: Artigo
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Innovative United Kingdom Approaches To Measuring Service QualityWinkworth, IanLibrary trends, 2001-04, Vol.49 (4), p.718-731 [Periódico revisado por pares]Urbana, Ill: Johns Hopkins University PressTexto completo disponível |
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8 |
Material Type: Artigo
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Project Ethnography: An Anthropological Approach To Assessing Digital Library ServicesSeadle, MichaelLibrary trends, 2000-10, Vol.49 (2), p.370-385 [Periódico revisado por pares]Champaign, IL: Graduate School of Library and Information ScienceTexto completo disponível |
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9 |
Material Type: Artigo
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The Keys to the Kingdom Have Been Distributed: An Organizational Analysis of an Academic Computing CenterMcCombs, Gillian MLibrary trends, 1998-04, Vol.46 (4), p.681-698 [Periódico revisado por pares]Urbana, Ill: Johns Hopkins University PressTexto completo disponível |
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10 |
Material Type: Artigo
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School library/media supervision in stale agenciesHoffman, Elizabeth PLibrary trends, 1978-10, Vol.27 (2) [Periódico revisado por pares]Texto completo disponível |