The influence of the customer relatioship management strategy on Brazilian travel and tourism agencies' internet initiatives
Fábio Meletti de Oliveira Barros Antonio Roberto Ramos Nogueira; José Afonso Mazzon; International Conference of Tourism Development and Management - ICTDM 2009 (2009 Kos Island, Greece)
Tourism in a chanching world: prospects and challenges Rhodes Island, Greece : International Association for Tourism Policy, 2010
Rhodes Island, Greece International Association for Tourism Policy 2010
Item não circula. Consulte sua biblioteca.(Acessar)
Jane Aparecida Marques Renata Fernandes Galhanone; José Afonso Mazzon; International Conference of Tourism Development and Management - ICTDM 2009 (2009 Kos Island, Greece)
Tourism in a chanching world: prospects and challenges Rhodes Island, Greece : International Association for Tourism Policy, 2010
Rhodes Island, Greece International Association for Tourism Policy 2010
Item não circula. Consulte sua biblioteca.(Acessar)
Impact of destination image on business tourist´s loyalty
José Afonso Mazzon Hugo Fridolino Muller Neto; Luis Alberto Noriega Vera; International Conference of Tourism Development and Management - ICTDM 2009 (2009 Kos Island, Greece)
Tourism in a chanching world: prospects and challenges Rhodes Island, Greece : International Association for Tourism Policy, 2010
Rhodes Island, Greece International Association for Tourism Policy 2010
Item não circula. Consulte sua biblioteca.(Acessar)