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1
Ergonomics and work different approaches and chalenges for the future
Ergonomics and work different approaches and chalenges for the future
Material Type:
Livro 		Adicionar ao Meu Espaço

Ergonomics and work different approaches and chalenges for the future

Laerte Sznelwar 1956-

Pikaar, R. N.; Koningsveld, E. A. P.; Settels, P. J. M, (eds.) Meeting diversity in ergonomics. Oxford: Elsevier, 2007

Oxford Elsevier 2007

Item não circula. Consulte sua biblioteca.(Acessar)

2
Work and work organization under new business management strategies in a financial-led environment
Work and work organization under new business management strategies in a financial-led environment
Material Type:
Artigo de Congresso 		Adicionar ao Meu Espaço

Work and work organization under new business management strategies in a financial-led environment

Mauro Zilbovicius 1958- Laerte Sznelwar 1956-; GERPISA International Colloquium (12. 2004 Paris)

Paris GERPISA 2004

Item não circula. Consulte sua biblioteca.(Acessar)

3
Managing growth in a major brazilian credit card company
Managing growth in a major brazilian credit card company
Material Type:
Livro 		Adicionar ao Meu Espaço

Managing growth in a major brazilian credit card company

Laerte Sznelwar 1956- Roberto Marx 1958-; Mauro Zilbovicius 1958-

Ribeira, J (*); Prats, M J (*) Barcelona : IESE, 1997 Managing Service Operations : Lessons from the Service and the Manufacturing Sectors

Barcelona IESE 1997

Item não circula. Consulte sua biblioteca.(Acessar)

4
An ergonomic contribution to improve the product design process performance
An ergonomic contribution to improve the product design process performance
Material Type:
Artigo de Congresso 		Adicionar ao Meu Espaço

An ergonomic contribution to improve the product design process performance

Carla Cristina Amódio Estorilio Laerte Sznelwar 1956-; Annual Congress on Humans in a Complex Enviroment (34. 2002 Linköping, Sweden)

Proceedings. Linköping: Nordic Ergonomics Society, 2002

Linköping Nordic Ergonomics Society 2002

Item não circula. Consulte sua biblioteca.(Acessar)

5
The dialogue and the script the conflit between different logic in costumer services
The dialogue and the script the conflit between different logic in costumer services
Material Type:
Artigo de Congresso 		Adicionar ao Meu Espaço

The dialogue and the script the conflit between different logic in costumer services

Fausto Mascia 1959- Laerte Sznelwar 1956-; Triennial Congress of the International Ergonomics Association (13. 1997 Tampere)

Proceedings Helsinki : Finnishi Institute of Occupational Health, 1997

Helsinki Finnishi Institute of Occupational Health 1997

Item não circula. Consulte sua biblioteca.(Acessar)

6
Embodied action in the work operator's perception and cognitive tasks
Embodied action in the work operator's perception and cognitive tasks
Material Type:
Artigo de Congresso 		Adicionar ao Meu Espaço

Embodied action in the work operator's perception and cognitive tasks

Gilbert Cardoso Bouyer Laerte Sznelwar 1956-; International Conference on Industrial Engineering and operations Management (12. 2006 Fortaleza)

Proceedings Fortaleza: ABEPRO, 2006

Fortaleza ABEPRO 2006

Item não circula. Consulte sua biblioteca.(Acessar)

7
Interactive work analysis an experience in public administration
Interactive work analysis an experience in public administration
Material Type:
Artigo de Congresso 		Adicionar ao Meu Espaço

Interactive work analysis an experience in public administration

Laerte Sznelwar 1956- Mauro Zilbovicius 1958-; Leila Nadim Zidan; Latin-American Congress (3. 1995 Rio de Janeiro); Brazilian Ergonomics Congress (7th 1995 Rio de Janeiro)

Proceedings Rio de Janeiro : Abergo, 1995

Rio de Janeiro Abergo 1995

Item não circula. Consulte sua biblioteca.(Acessar)

8
The organization of work based on standardisation the question of scripts in call centers
The organization of work based on standardisation the question of scripts in call centers
Material Type:
Livro 		Adicionar ao Meu Espaço

The organization of work based on standardisation the question of scripts in call centers

Fausto Mascia 1959- Laerte Sznelwar 1956-

Vink, P; Roningsveld, E A P; Dhondt, S, ed Human factors in organizational design and management Amsterdan : Elsevier, 1998

Amsterdan Elsevier 1998

Item não circula. Consulte sua biblioteca.(Acessar)

9
Can activity be understood out of subjectivity?
Can activity be understood out of subjectivity?
Material Type:
Artigo 		Adicionar ao Meu Espaço

Can activity be understood out of subjectivity?

François Hubault Laerte Sznelwar 1956-

Work: a journal of prevention, assessment and rehabilitation Amsterdam v. 41, p. 26-29, Supplement 1, 2012

Amsterdam 2012

Acesso online

10
The 193 call center, a meaningful public ser vice!
The 193 call center, a meaningful public ser vice!
Material Type:
Artigo 		Adicionar ao Meu Espaço

The 193 call center, a meaningful public ser vice!

Maud Eickhoff Laerte Sznelwar 1956-

Work: a journal of prevention, assessment and rehabilitation Amsterdam v. 41, p. 36-41, Supplement 1, 2012

Amsterdam 2012

Acesso online

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