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Converting Web Site Visitors into Buyers: How Web Site Investment Increases Consumer Trusting Beliefs and Online Purchase Intentions
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Converting Web Site Visitors into Buyers: How Web Site Investment Increases Consumer Trusting Beliefs and Online Purchase Intentions

Schlosser, Ann E. ; White, Tiffany Barnett ; Lloyd, Susan M.

Journal of marketing, 2006-04, Vol.70 (2), p.133-148 [Periódico revisado por pares]

Chicago: American Marketing Association

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2
Face Forward: How Employees' Digital Presence on Service Websites Affects Customer Perceptions of Website and Employee Service Quality
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Artigo
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Face Forward: How Employees' Digital Presence on Service Websites Affects Customer Perceptions of Website and Employee Service Quality

Herhausen, Dennis ; Emrich, Oliver ; Grewal, Dhruv ; Kipfelsberger, Petra ; Schoegel, Marcus

Journal of marketing research, 2020-10, Vol.57 (5), p.917-936 [Periódico revisado por pares]

Los Angeles, CA: Sage Publications, Inc

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3
Exploring the Effects of "What" (Product) and "Where" (Website) Characteristics on Online Shopping Behavior
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Artigo
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Exploring the Effects of "What" (Product) and "Where" (Website) Characteristics on Online Shopping Behavior

Mallapragada, Girish ; Chandukala, Sandeep R. ; Liu, Qing

Journal of marketing, 2016-03, Vol.80 (2), p.21-38 [Periódico revisado por pares]

Los Angeles, CA: American Marketing Association

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4
Wearout or Weariness? Measuring Potential Negative Consequences of Online Ad Volume and Placement on Website Visits
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Artigo
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Wearout or Weariness? Measuring Potential Negative Consequences of Online Ad Volume and Placement on Website Visits

Chae, Inyoung ; Bruno, Hernán A. ; Feinberg, Fred M.

Journal of marketing research, 2019-02, Vol.56 (1), p.57-75 [Periódico revisado por pares]

Los Angeles, CA: Sage Publications, Inc

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5
Non–English Language Availability of Community Health Center Websites
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Artigo
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Non–English Language Availability of Community Health Center Websites

Rodriguez, Jorge A ; Davis, Roger B ; Percac-Lima, Sanja

Medical care, 2019-06, Vol.57 Suppl 6 Suppl 2 (Suppl 2), p.S121-S126 [Periódico revisado por pares]

United States: Copyright Wolters Kluwer Health, Inc. All rights reserved

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6
Face Forward:How Employees’ Digital Presence on Service Websites Affects Customer Perceptions of Website and Employee Service Quality
Material Type:
Artigo
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Face Forward:How Employees’ Digital Presence on Service Websites Affects Customer Perceptions of Website and Employee Service Quality

Herhausen, Dennis ; Emrich, Oliver ; Grewal, Dhruv ; Kipfelsberger, Petra ; Schoegel, Marcus

2020-10

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7
Face Forward:How Employees’ Digital Presence on Service Websites Affects Customer Perceptions of Website and Employee Service Quality
Material Type:
Artigo
Adicionar ao Meu Espaço

Face Forward:How Employees’ Digital Presence on Service Websites Affects Customer Perceptions of Website and Employee Service Quality

Herhausen, Dennis ; Emrich, Oliver ; Grewal, Dhruv ; Kipfelsberger, Petra ; Schoegel, Marcus

2020-10

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8
Characteristics Associated with Use of Public and Private Web Sites as Sources of Health Care Information: Results from a National Survey
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Characteristics Associated with Use of Public and Private Web Sites as Sources of Health Care Information: Results from a National Survey

Miller, Edward Alan ; West, Darrell M.

Medical care, 2007-03, Vol.45 (3), p.245-251 [Periódico revisado por pares]

United States: Lippincott Williams & Wilkins

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9
Determinants of Perceived Web Site Interactivity
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Determinants of Perceived Web Site Interactivity

Song, Ji Hee ; Zinkhan, George M.

Journal of marketing, 2008-03, Vol.72 (2), p.99-113 [Periódico revisado por pares]

Chicago: American Marketing Association

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10
Can a Retail Web Site Be Social?
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Can a Retail Web Site Be Social?

Wang, Liz C. ; Baker, Julie ; Wagner, Judy A. ; Wakefield, Kirk

Journal of marketing, 2007-07, Vol.71 (3), p.143-157 [Periódico revisado por pares]

Chicago: American Marketing Association

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