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Refinado por: data de publicação: 1976Até1991 remover tipo de recurso: magazinearticle remover
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1
Zero defections: quality comes to services
Zero defections: quality comes to services
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Zero defections: quality comes to services

Reichheld, F F ; Sasser, Jr, W E

Harvard business review, 1990-09, Vol.68 (5), p.105-105

United States: Harvard Business School Press

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2
The core competence of the corporation. (also includes a related article on the corporate structure at Vickers Co.)
The core competence of the corporation. (also includes a related article on the corporate structure at Vickers Co.)
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The core competence of the corporation. (also includes a related article on the corporate structure at Vickers Co.)

Prahalad, C K ; Hamel, Gary

Harvard business review, 1990-05, Vol.68 (3), p.79

Boston: Harvard Business School Press

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3
Tumor markers
Tumor markers
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Tumor markers

Cappelaere, P

La revue du praticien, 1988-06, Vol.38 (17), p.1058

France

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4
Secretion of saliva and salivary electrolytes
Secretion of saliva and salivary electrolytes
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Secretion of saliva and salivary electrolytes

Dencker, S

Tandläkartidningen, 1982-05, Vol.74 (10), p.569-575

Sweden

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5
Ways women lead
Ways women lead
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Ways women lead

Rosener, J B

Harvard business review, 1990-11, Vol.68 (6), p.119-125

United States: Harvard Business School Press

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6
Benevolent cartels; changed economic circumstances call for a new look at a much maligned institution
Benevolent cartels; changed economic circumstances call for a new look at a much maligned institution
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Benevolent cartels; changed economic circumstances call for a new look at a much maligned institution

Bower, Joseph L ; Rhenman, Eric A

Harvard business review, 1985-07, Vol.63, p.124

Harvard Business School Press

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7
Recession till 1996?
Recession till 1996?
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Recession till 1996?

Steinberg, Jonathan

Harvard business review, 1983-11, Vol.61, p.114

Harvard Business School Press

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8
The knowledge-creating company
The knowledge-creating company
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The knowledge-creating company

Nonaka, Ikujiro

Harvard business review, 1991-11, Vol.69 (6), p.96-96

Boston: Harvard Business School Press

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9
The competitive advantage of nations. (includes related articles on patterns of success, what is national competitiveness, and the Italian ceramic tile industry)
The competitive advantage of nations. (includes related articles on patterns of success, what is national competitiveness, and the Italian ceramic tile industry)
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The competitive advantage of nations. (includes related articles on patterns of success, what is national competitiveness, and the Italian ceramic tile industry)

Porter, Michael E

Harvard business review, 1990-03, Vol.68 (2), p.73-93

Boston: Harvard Business School Press

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10
Jack Ruby's gun. (auction of pistol used to murder Lee Harvey Oswald)
Jack Ruby's gun. (auction of pistol used to murder Lee Harvey Oswald)
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Jack Ruby's gun. (auction of pistol used to murder Lee Harvey Oswald)

Tooley, Jo Ann

U.S. news & world report, 1991-12, Vol.111 (27), p.24

U.S. News and World Report, L.P

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