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1
Flying blind how traditional measures mislead
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Flying blind how traditional measures mislead

Robert S Kaplan; Harvard Business School Management Productions

Boston, Mass. Harvard Business School Management Productions c2001

Localização: FEA - Fac. Econ. Adm. Contab. e Atuária    (VC444 )(Acessar)

2
Reengineering the service organization
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Reengineering the service organization

James Champy 1942-; Harvard Business School Management Productions.; David Grubin Productions

Boston, MA Harvard Business School Management Productions c1995

Localização: FEA - Fac. Econ. Adm. Contab. e Atuária    (VC465 )(Acessar)

3
Activity-based management Part 2 Implementing ABM in your business
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Activity-based management Part 2 Implementing ABM in your business

Robert S Kaplan; Harvard Business School Management Productions; Northern Light Productions

Boston, MA Harvard Business School Management Productions c1994

Localização: FEA - Fac. Econ. Adm. Contab. e Atuária    (VC443 )(Acessar)

4
Balanced scorecard managing future performance
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Balanced scorecard managing future performance

Robert S Kaplan; David P Norton 1941-; Harvard Business School Management Productions; Northern Light Productions

Boston, MA Harvard Business School Management Productions 2001

Localização: FEA - Fac. Econ. Adm. Contab. e Atuária    (VC445 )(Acessar)

5
Teams and organizational change
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Teams and organizational change

Jon R Katzenbach 1932-; Douglas K Smith 1949-; Harvard Business School Management Productions.; David Grubin Productions

Boston, Mass. Harvard Business School Management Productions c2001

Localização: FEA - Fac. Econ. Adm. Contab. e Atuária    (VC449 )(Acessar)

6
Innovative project teams
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Innovative project teams

Jon R Katzenbach 1932-; Douglas K Smith 1949-; Harvard Business School Management Productions.; David Grubin Productions

Boston, Mass. Harvard Business School Management Productions c2001

Localização: FEA - Fac. Econ. Adm. Contab. e Atuária    (VC450 )(Acessar)

7
Mobilizing people for breakthrough service
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Mobilizing people for breakthrough service

James L Heskett; W. Earl Sasser; Leonard A Schlesinger; Harvard Business School Management Productions; Ingenium Communications

Boston, MA Harvard Business School Management Productions c1993

Localização: FEA - Fac. Econ. Adm. Contab. e Atuária    (VC437 )(Acessar)

8
The Service-profit link
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The Service-profit link

James L Heskett; W. Earl Sasser; Leonard A Schlesinger; Harvard Business School Management Productions; Ingenium Communications

Boston, MA Harvard Business School Management Productions c1993

Localização: FEA - Fac. Econ. Adm. Contab. e Atuária    (VC440 )(Acessar)

9
They got it right! the power of product integrity
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They got it right! the power of product integrity

Steven C Wheelwright 1943-; Kim B Clark; Harvard Business School Management Productions; CF Video; Ingenium Communications

Boston, Mass. Harvard Business School Management Productions c1995

Localização: FEA - Fac. Econ. Adm. Contab. e Atuária    (VC460 )(Acessar)

10
Activity-based management Part 1 Revealing profit opportunity with ABM
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Activity-based management Part 1 Revealing profit opportunity with ABM

Robert S Kaplan; Robin Cooper; Harvard Business School Management Productions; Northern Light Productions

Boston, MA Harvard Business School Management Productions c1994

Localização: FEA - Fac. Econ. Adm. Contab. e Atuária    (VC442 )(Acessar)

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