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Material Type: Artigo de Congresso
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The customer care IT tools as a competitive advantage factor in the Brazilian retail industry
Marcos Antonio Gaspar Denis Donaire; Silvio Aparecido dos Santos; BALAS 2009 (2009 Guadalajara, Jalisco, México)
Innovation and wealth creation in Latin America Guadalajara : Business Association of Latin American Studies, 2009
Guadalajara Business Association of Latin American Studies 2009
Localização:
FEA - Fac. Econ. Adm. Contab. e Atuária
(CD 582 ) e outros locais(Acessar)
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2
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Material Type: Artigo
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The customer care IT tools as a competitive advantage factor in the Brazilian retail industry
Marcos Antonio Gaspar Denis Donaire; Silvio Aparecido dos Santos
International Journal of Economics and Accounting Geneve v. 1, n. 4, p. 360-374, 2010
Geneve 2010
Item não circula. Consulte sua biblioteca.(Acessar)
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3
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Material Type: Artigo
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The customer care IT tools as a competitive advantage factor in the Brazilian retail industry
Marcos Antonio Gaspar Denis Donaire; Silvio Aparecido dos Santos
International Journal of Economics and Accounting Geneve v. 1, n. 4, p. 360-374, 2010
Geneve 2010
Item não circula. Consulte sua biblioteca.(Acessar)
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