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Exploring the dark side of organizational citizenship behavior

Bolino, Mark C. ; Klotz, Anthony C. ; Turnley, William H. ; Harvey, Jaron

Journal of organizational behavior, 2013-05, Vol.34 (4), p.542-559 [Periódico revisado por pares]

Chichester: Blackwell Publishing Ltd

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Título:
Exploring the dark side of organizational citizenship behavior
Autor: Bolino, Mark C. ; Klotz, Anthony C. ; Turnley, William H. ; Harvey, Jaron
Assuntos: Attitudes ; Citizenship ; Employee motivation ; Employees ; Industrial and organizational psychology ; Job performance ; Job satisfaction ; Motivation ; Organizational behavior ; Organizational behaviour ; organizational citizenship behavior ; Organizational citizenship behaviour ; Organizational effectiveness ; Point/Counterpoint ; positive organizational behavior ; Psychology ; Soldiers ; Studies ; too-much-of-a-good-thing effect
É parte de: Journal of organizational behavior, 2013-05, Vol.34 (4), p.542-559
Notas: istex:CF5DD4C395DA872662C02F34988B18FF4699E2A7
ark:/67375/WNG-FSM2NGT3-H
ArticleID:JOB1847
ObjectType-Article-1
SourceType-Scholarly Journals-1
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Descrição: In recent years, there has been increasing interest in positive organizational scholarship in general, including positive organizational behavior (POB) in particular. This work identifies organizational citizenship behavior (OCB) as a prototypical POB. Conceptualizing OCBs in this way is sensible in light of more than 30 years of research highlighting the desirable aspects of such behavior. At the same time, some researchers have raised questions about positive organizational scholarship and have called for a more balanced view of ostensibly positive behaviors. The purpose of this paper, then, is to take a more nuanced view of OCBs while highlighting the dark side of citizenship behavior. In doing so, we review conceptual and empirical work that has challenged the idea that OCBs are inherently positive. We also discuss research that seeks to develop a deeper understanding of the conditions under which OCB does more harm than good. Finally, important areas for future research and the practical realities facing scholars who seek to publish research investigating the dark side of citizenship are addressed as well.
Editor: Chichester: Blackwell Publishing Ltd
Idioma: Inglês

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Exploring the dark side of organizational citizenship behavior

Bolino, Mark C. ; Klotz, Anthony C. ; Turnley, William H. ; Harvey, Jaron

Chichester: Blackwell Publishing Ltd

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